FDMCAD Overview

FDMCAD is a full-featured Computer Aided Dispatch (CAD) system that allows you to dispatch Fire and Emergency Medical Services units rapidly and accurately. It provides dispatchers with incident location information, unit recommendations, hazardous materials alerts, and the ability to easily raise alarm levels.

FDMCAD is normally used with FDM’s integrated mapping system, which provides optimal speed and flexibility in managing resources throughout the life of an incident. The mapping system can display incident locations and on scene units, display best routing for responses, locate properties with hazardous materials, and mark hydrant locations, landmarks, and other features. Map data is also used to validate incident addresses. If required,departments can use FDMCAD with run cards instead of map data, or in conjunction with map data.

FDMCAD integrates seamlessly with FDM’s Records Management System (FDM RMS), automatically accessing important information in the FDM RMS database such as property, contact, and hazmat details, and making it available to dispatchers throughout an incident.

Key Features
  • Full integration with the FDM Records Management System (FDM RMS).
  • Fully configurable response engine that can easily be modified.
  • User-definable incident timers, unit timers and unit status cycles.
  • Customizable desktops for individual users.
  • Complete mobile solution with unit statusing and mapping.
  • Automatic paging, station alerting, printing and faxing.
  • Combined or split call-taking and dispatching functions.
  • User-configurable statusing for apparatus.
  • Multi-agency, Multi-jurisdictional dispatch capabilities.
  • Command line options for call-taking, dispatching and incident management.
  • Dispatch by street address, building name, alarm number, intersection or map.
  • Instant access to Haz-Mat information and department operating guidelines.
  • Built-in interface to ProQA Fire and Medical.
  • Proven integration with interfaces to existing external systems.


To learn more about these features, and for an in-depth look at FDMCAD, see our FDM CAD System Overview and CAD FAQ.

Integrated Mapping

FDMCAD uses ESRI® Map Objects® to provide a powerful, full-featured map based solution. The mapping system can be used to geo-validate addresses, locate incidents, graphically display apparatus, locate properties with dangerous goods, and to mark hydrant locations, landmarks, and other features. Clients can integrate their custom shape files.

Technical Resources

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