Customizable, Integrated and Reliable
FDM Education Conference 2010 - Breakout Sessions
| Wednesday, October 20, 2010: 11:00 - 12:00 |
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| Chateau Belair | High Availability in CAD, Providing a Redundant Solution |
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| The City of Prince George, BC has implemented as close to a truly redundant CAD system as possible. This session will discuss how this was accomplished including network, hardware, software redundancy, as well as some of the procedures put in place to handle failure. A disaster can cover anything from a catastrophic loss of the entire building to a software application lock-up. The City attempted to cover as many of these scenarios as possible. Over the last year, the redundancy availability on a failure has improved from minutes to seconds. You will learn how the City changed from an active-passive cluster server to a mirrored database methodology and how it handled the possibility of staff evacuation. | ||
| Chateau Margaux | Win6 Transition | |
| This session aims to facilitate your agency's transition from Win4 to Win6. We will discuss the list of products and modules that are currently Win6-ready, implementation requirements including personnel and training, as well as the resources that will be available to assist you. The session will also outline some possible deployment models that you can choose from based on your agency’s specific needs. | ||
| Chateau Olivier | Future Features | |
| Join this session to hear what the future has in store for FDM. We will discuss new targeted platforms, new ways of presenting your information and new ideas for modeling your business. The Future Features session will be focused, fast paced and loads of fun. | ||
| Salon Renoir | Win6 Mapping | |
| With the 10.1 release, FDM has provided users with the ability to spatially enable Views via basic or advanced mapping (GISA). Both mapping platforms are built on ESRI’s ArcEngine foundation and contain different levels of functionality based on end-user needs. See how simple it is to update non-spatial records with coordinates and process them into map layers. With mapped data, the session will review existing and new functionality in FDM’s Response Wizard. The session will also demonstrate how spatial analysis can assist in backing your opinions when justifying funding changes that affect the number of trucks in service, staffing levels, the number of stations in service or the need to re-locate. | ||
| Salon Cezanne | Customizing Inspection Workflow in Win6 | |
| The Charlotte Fire Department, NC will demonstrate how they have incorporated department business rules into Win6 to create a customized Inspection Kiosk for their inspectors. You will see how Win6 helped the department collect accurate data, push information to the inspectors, create reports for the end customer, and save time during data entry. The session will discuss the workflow development, how the department implemented the solution to inspectors and lessons learned during the process. Charlotte has been using the new Inspections workflows since July 2010. Join this session and see how the “Power can be Yours”. | ||
| Salon Lafite | One-on-one FDM Staff | |
| 13:30 - 14:30 | ||
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| Chateau Belair | FDM Mobile CAD | |
| Join this session to discuss the latest features of Mobile CAD ranging from font and button-size handling, new form display elements, to our Advanced Mapping plug-in which adds GPS and best routing capabilities. Best of all, new client executables are backwards compatible with older servers. Keep older versions of Mobile CAD running at your site while testing and tweaking new versions. | ||
| Chateau Margaux | Roster | |
| Join this session to see how Win6 Roster, FDM's integrated staff scheduling system, enhances agency staffing efficiency and accuracy. The session will demonstrate a typical staff scheduling cycle from assigning initial roster positions, entering leave and vacation information, creating daily rosters, managing staffing changes and subsequent reporting. Attendees will learn how quick and easy it is to customize Roster views and reports. The session will also cover information on other Roster features including creating and adding Special Events such as Training or Overtime to the daily calendar, as well as creating accounts to track various types of Overtime or Vacation. | ||
| Chateau Olivier | Mobile RMS | |
| Join this session to hear how the Langley Fire Department, BC saves time and money with FDM Mobile RMS. Learn how this department rose to the challenge of implementing mobile inspections, hardware recommendations and the overall result. | ||
| Salon Renoir | Win6 Transition | |
| Salon Cezanne | MRO Maintenance Repair Overhaul | |
| Join this session to see a new module that the Surrey Fire Services has developed in Win6 for Maintenance Repair and Overhaul. Built by mechanics for mechanics this exciting new module takes full advantage of the KIOSK capability in Win6 to provide an easy way to maintain your fleet. | ||
| Salon Lafite | One-on-one FDM Staff | |
| 15:00 - 16:00 | ||
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| Chateau Belair | Win6 Transition | |
| Chateau Margaux | Austin - QlikView | |
| The Austin (Texas) Fire Department (AFD) will demonstrate their award-winning implementation of QlikView Business Intelligence (BI) software. QlikView is a reporting tool distinguished by its simple, friendly end-user interface. AFD Battalion Chiefs and other front-line managers use QlikView to view and analyze information from various databases. By looking at the information stored in FDM RMS--response times, NFIRS report completion, and other aspects of Fire service operations-- Battalion Chiefs are able to monitor daily performance and improve service delivery. This session will demonstrate how QlikView has been a game-changer for AFD. They now provide usable and useful information to Section and Operations Battalion Chiefs in a cost-effective, timely and user-friendly way. | ||
| Chateau Olivier | Future Features | |
| Salon Renoir | BC Ambulance Service eLink | |
| Join this session to see how your BC Dispatch centre can connect in real-time to the BCAS dispatch centre. With FDM eLink, BCAS Incidents are automatically routed to FDM CAD workstation new call screens with incident type, addressing and map location information already filled in. Full BCAS comments, along with the data and are updated in real time to keep your dispatchers aware of the evolving incident. Committing the new call from your FDM CAD workstation notifies BCAS immediately of your intent to respond. Canceling the call lets them know right away that you won't be responding. Surrey and Fraser Valley Regional dispatch centers have just finished a full year of use at very high call volumes and have both dramatically reduced response times and data entry. Start planning for dispatcher training, IT assets and procedural changes to take advantage this impressive new product! | ||
| Salon Cezanne | Customizing Inspection Workflow in Win6 | |
| Salon Lafite | One-on-one FDM Staff | |
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