FDM provides system wide minimum and recommended hardware specifications. Please note that clients are responsible for purchasing and installing hardware components. Hardware suppliers retain the support and warranty responsibility for any hardware purchased.
For current clients, more detailed information about configuration and verified third party software is available on the members-only website.
To provide remote application support, FDM requires remote access to Clients' FDM servers. FDM uses Mitel software over a TCP/ IP connection or other mutually acceptable remote access software.
FDM supports standard Microsoft Windows printer setup for the selection of printer, printer properties and report destination. Locally attached printers and network printers can be accessed from FDM.
A flatbed scanner is required at each location where images and documents are scanned. The images should be stored in a common images folder on the network. From there, the images can be linked in FDM or stored directly in the FDM RMS database.