City of Saskatoon Launches Enhanced Fire Dispatch System from FDM Software

January 7, 2008 - The City of Saskatoon officially launched its enhanced Fire and Rescue Dispatch service provided by FDM Software Ltd., North America’s leading developer of public safety software. Fully integrated with FDM’s Records Management System (RMS), the new dispatch system uses the company’s Computer Aided Dispatch (CAD) software to provide improved emergency response services to City residents.

“The new system greatly improves our fire/rescue dispatch capabilities and gives our dispatchers many new and innovative tools that allow them to be more effective and efficient. The new system also enhances overall public safety by ensuring responders are dispatched faster and with more accurate information,” said Brian Bentley, Fire Chief and General Manager of Saskatoon Fire & Protective Services. “We are proud to implement this technology, as we know it will both quickly pinpoint the location of an emergency and immediately provide accurate incident information needed by responding fire personnel.”

“Saskatoon Fire & Protective Services have shown great foresight in implementing new and efficient systems that enable their firefighting and fire prevention personnel to work smarter and better,” said FDM Software Founder and President Ed Colin. “FDM is proud to provide the department with the most modern and productive dispatch and records management systems available.”

FDM’s Computer Aided Dispatch is a fully configurable, scalable and easy-to-use system for emergency dispatch and multi-jurisdictional responses. With its failsafe reliability, FDM CAD systems dispatch accurate information for shortened response times, streamlined reporting, and increased responder safety.

FDM Software Announces VP Sales and Marketing Appointment

August 17, 2007 - FDM Software CEO Paulin Laberge announced the appointment of Greg Cooke-Dallin as Vice President Marketing and Sales, responsible for developing and guiding the company’s sales strategy and activities, as well as overseeing all marketing activities for FDM’s next-generation products and services.

“FDM Software is recognized as a North American leader in public safety software solutions and is highly-regarded for its innovative products and services,” said Paulin Laberge. “Greg’s extensive technology industry experience will be invaluable in helping us expand our leadership position in the North American market.”

A graduate of Simon Fraser University, Cooke-Dallin has more than 20 years’ experience in sales, marketing, business development, strategic planning, and emerging markets. Most recently, Cooke-Dallin was Director of Corporate Sales with Rogers Wireless, where he oversaw a corporate sales team that doubled its revenue base and led the strategic execution that moved the company into the wireless data market.

Previously, he was Director of Product Management for Wireless Data with Telus, where he launched Canada’s first and most profitable wireless IP data network. Cooke-Dallin was a product management and marketing communications specialist for Microtel which, at the time, was Canada’s second largest telecom equipment manufacturer. He began his career at Nortel’s Business Products Division, where he was involved in the introduction of key telephone systems. Cooke-Dallin has also presented at Cellular Telecommunications Industry Association conference, one of the largest industry events in North America.

Regional District of Fraser-Fort George Launches Enhanced Fire Dispatch System from FDM Software

March 22, 2007 - The Regional District of Fraser-Fort George (RDFFG) officially launched its enhanced Fire and Rescue Dispatch service provided by FDM Software Ltd., North America’s leading developer of public safety software.

The new system uses FDM’s integrated Computer Aided Dispatch (CAD) and Records Management System (RMS) to provide improved dispatched services to the residents of the RDFFG and the Cariboo Regional District.

“The new system greatly improves our fire/rescue dispatch capabilities and gives our dispatchers many new and innovative tools that allow them to be more effective and efficient. The new system also enhances overall public safety in our region by ensuring responders are dispatched faster and with more accurate information,” said Art Kaehn, Chair of the Regional District of Fraser-Fort George. “We are proud to implement this technology, as we know it will both quickly pinpoint the location of an emergency and immediately provide accurate incident information needed by responding fire/rescue departments.”

“Geographically, this system is the largest in western Canada and to make a project of this scope successful requires a cohesive team effort,” said FDM Software President Ed Colin. “Staff from the Regional District, Prince George, Mitchell and Associates and FDM Software worked together to bring this project in on time and on budget. We are proud to partner with the Regional District as the system grows and expands.”

FDM’s Computer Aided dispatch is a fully configurable, scalable and easy-to-use system for emergency dispatch and multi-jurisdictional responses. With its failsafe reliability, FDM CAD systems dispatch accurate information for shortened response times, streamlined reporting, and increased responder safety.

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Client Resources

The following resources have recently been added to the Members-only Area (Login required):

  • FDM RMS Q3 Release - The Feature Release and Maintenance Release versions of the FDM RMS are now available. Details are available in the Download Center (Login required).
  • FDM Software : User Forums – Our user forums provide an easily accessible place for clients to exchange ideas, and to learn about common issues and solutions from other clients or FDM's support staff. To post messages on the forums you must create a personal account ("members" account login required). The forums homepage is located at www.fdmsoft.com/forums.
  • FDMrb Report Library – The FDMrb Report Library provides a variety of useful reports that you can use as is, or customize for your department's particular needs. Learn more

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