FDM Support Services

We are 100% committed to client satisfaction

In addition to FDM’s implementation services, project management, data conversion and client training, technical support services include:

  • 24x7x365 assistance
  • One point of contact from qualified dedicated Client Service staff to assist with troubleshooting, configuration, report building, testing, special features and basic database issues
  • Access to the FDM Members-only website in addition to access to the secure FTP site for document and basic information exchange
  • Access up-to-date documentation
  • Access to upgrades and new product releases